Our engineers have monitored the fix and confirmed the issue with Marketing Campaigns has been resolved. All services are now operating normally at this time.
Posted Sep 04, 2025 - 13:04 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Sep 04, 2025 - 11:52 PDT
Identified
Starting around 11:00am PST on September 4, our engineers began investigating an issue with Marketing Campaigns. Customers may experience an inability to access any Marketing Campaigns pages or Dynamic Templates in the UI. This does not impact mail send, nor the API. Our engineering team has identified the issue and is working to rectify it. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 04, 2025 - 11:36 PDT
Update
Starting around 11:00am PST on September 4, our engineers began investigating an issue with Marketing Campaigns. Customers may experience an inability to access any Marketing Campaigns pages or Dynamic Templates in the UI. This does not impact mail send, nor the API. Our engineering team has identified the issue and is working to rectify it. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Sep 04, 2025 - 11:34 PDT
Investigating
Starting around 11:00am PST on September 4, our engineers began investigating an issue with Marketing Campaigns. Customers may experience an inability to access those features. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.
Posted Sep 04, 2025 - 11:05 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).