Our engineering team is continuing to monitor system performance. For customers located in Argentina impacted by this issue, please reach out to our support teams for additional assistance. We will provide another update as soon as more information becomes available.
Posted Feb 27, 2026 - 15:02 PST
Update
Our engineering team is continuing to monitor system performance. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 27, 2026 - 14:30 PST
Monitoring
Our engineers have implemented a fix and are monitoring system performance. A backend change has been made to our third-party billing system and payments will be retried for individual users. We will provide another update in an hour or as soon as more information becomes available.
Posted Feb 27, 2026 - 13:09 PST
Update
Our engineering team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 27, 2026 - 12:51 PST
Update
Our engineering team is continuing to investigate this issue. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Feb 27, 2026 - 10:51 PST
Update
Our engineering team is continuing to investigate this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Feb 27, 2026 - 09:50 PST
Investigating
Starting around 8:40PM PDT on Friday, 2/27/25, our engineers are investigating an issue with Twilio SendGrid users in Argentina are unable to authenticate their credit cards. Customers in Argentina may not be unable to add their credit card into the system. This does not impact mail send. We will provide updates in the next hour or sooner as they become available.