Contact Upload Delays

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with contact upload delays has been resolved. All services are now operating normally at this time.
Posted Jun 25, 2025 - 11:01 PDT

Monitoring

Our engineers have applied a fix to the issue and now are monitoring the results. We will provide an update in one hour or as soon as it is available
Posted Jun 25, 2025 - 10:03 PDT

Identified

Our engineers have identified the issue and are working toward a fix.

We will provide another update in 1 hr or as soon as more information becomes available.
Posted Jun 25, 2025 - 09:09 PDT

Investigating

Starting around 8:20am PT, June 25th, our engineers started investigating an issue where users may be experiencing delays uploading contacts.

Our engineers are investigating the issue and will provide another update within the next hour. Mail send is not affected.
Posted Jun 25, 2025 - 08:43 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).