Scheduled Sends Experiencing Errors

Incident Report for SendGrid

Resolved

Our engineers have monitored the fix and confirmed the issue with Scheduled Sends has been resolved. All services are now operating normally at this time.

Posted Sep 15, 2025 - 13:58 PDT

Monitoring

Our engineers have implemented a fix and are monitoring system performance. Scheduled sends should be performing as expected. We will provide another update in an hour or as soon as more information becomes available.

Posted Sep 15, 2025 - 12:53 PDT

Investigating

Starting around 12:13pm PST on September 15th, our engineers began investigating an issue with Scheduled Sends. Customers that attempted to create or update scheduled sends after Sept 13th may have experienced failures or issues. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

Posted Sep 15, 2025 - 12:24 PDT

This incident affected: Mail Sending (API v3).