Our engineers have monitored the fix and confirmed the issue with Single Sends has been resolved. All services are now operating normally at this time.
Posted Sep 11, 2025 - 18:49 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. We will provide another update in an hour or as soon as more information becomes available.
Posted Sep 11, 2025 - 17:45 PDT
Identified
Our engineers have identified the issue and are working toward a fix. New Single Sends should no longer be impacted by this issue. We will provide another update in hour or as soon as more information becomes available.
Posted Sep 11, 2025 - 16:52 PDT
Investigating
Starting at 3:50PM PST on September 11th, our engineers began investigating an issue with Marketing Campaigns. Customers may experience issues with initiating and sending Single Sends, and their dashboards are not populating with stats. This does impact Mail Send specific to Marketing Campaigns. This does not impact Mail Send for API/SMTP. We will provide another update in an hour or as soon as more information is available.
Posted Sep 11, 2025 - 15:56 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).