Retroactive - Degraded Activity Feed API Performance

Incident Report for SendGrid

Resolved

Starting around 2:00pm PST, July 2nd, our engineers identified degraded performance with the Activity Feed API, caused by certain user-related filters (api_key_id, user_agent, credential_id, teammate username) returning incomplete data. This did not impact Mail Send. Issue was remediated on July 9th, a fix has been implemented, no new issues have been reported from our end, and no new reports from customers have been reported. This issue is now resolved.

Posted Jul 09, 2025 - 18:00 PDT