Our engineers have monitored the fix and confirmed the issue with Single Sends stats has been resolved. All services are now operating normally at this time.
Posted Jul 11, 2025 - 16:52 PDT
Update
Our engineers are continuing to monitor the issue and restore stats on Single Sends that are not displaying data. Any new Single Sends sent after 3:00pm PST will show correct stats. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 11, 2025 - 16:31 PDT
Update
Our engineers continue to monitor the issue with Single Send Stats. Any new Single Sends sent after 3:00pm PST will show stats. We are continuing to restore stats on Single Sends that are not displaying data We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 11, 2025 - 15:30 PDT
Monitoring
Our engineers have implemented a fix and are monitoring system performance. Any new Single Sends sent after 3:00pm PST will show stats. Engineering is restoring stats on Single Sends that are not displaying data We will provide another update in 30 min or as soon as more information becomes available.
Posted Jul 11, 2025 - 15:03 PDT
Update
We are continuing to investigate the issue impacting SendGrid Marketing Single Sends stats. Single Send emails are sending as expected. We are working to restore stats and will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 11, 2025 - 14:24 PDT
Update
Our engineers are continuing to identify the issue affecting SendGrid Marketing Single Sends stats and are working towards a solution. Single Send emails are sending as expected. We are working to restore stats and will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 11, 2025 - 13:54 PDT
Update
Our engineers are continuing to actively identify the issue affecting SendGrid Marketing Single Sends stats and are working towards a solution. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 11, 2025 - 13:21 PDT
Update
Our engineers are continuing to actively identify the issue affecting SendGrid Marketing Single Sends stats. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 11, 2025 - 12:47 PDT
Update
Our engineers are continuing to actively identify the issue affecting SendGrid Marketing Single Sends stats. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 11, 2025 - 12:12 PDT
Update
Our engineers are continuing to actively identify the issue affecting SendGrid Marketing Single Sends stats. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 11, 2025 - 11:43 PDT
Identified
We have identified the issue impacting SendGrid Marketing Single Sends stats and are working toward a fix. We will provide another update in 30 mins or as soon as more information becomes available.
Posted Jul 11, 2025 - 11:12 PDT
Investigating
Starting around 10am PT on today, our engineers began investigating an issue with SendGrid Marketing Single Sends. Users may experience an issue with stats reporting a hyphen “-“ on a particular Single Send's stats. This does not impact mail send. We will provide another update in 30 mins or as soon as more information becomes available.
Posted Jul 11, 2025 - 10:44 PDT
This incident affected: Marketing Campaigns (Marketing Campaigns).