Our engineers have monitored the fix implemented by our third-party vendor and confirmed the issue with contact writes for new marketing campaigns has been resolved. All services are now operating normally at this time.
Posted Dec 16, 2025 - 10:37 PST
Monitoring
The third-party vendor has deployed a fix, and our engineers are actively monitoring system performance. Customers should begin to see improvements, specifically with contact writes for new marketing campaigns. We’ll provide another update within the next hour, or sooner if additional information becomes available.
Posted Dec 16, 2025 - 09:55 PST
Update
We are still closely monitoring the progress of the fix and will provide an update within one hour or as soon as more information becomes available.
Posted Dec 16, 2025 - 08:53 PST
Update
We are still closely monitoring the progress of the fix and will provide an update within one hour or as soon as more information becomes available.
Posted Dec 16, 2025 - 07:37 PST
Update
The third-party vendor is currently implementing a fix. We are closely monitoring progress and will provide an update within two hours or as soon as more information becomes available.
Posted Dec 16, 2025 - 06:02 PST
Update
The third-party vendor is currently implementing a fix. We are closely monitoring progress and will provide an update within two hour or sooner as more information becomes available
Posted Dec 16, 2025 - 03:56 PST
Update
The third party vendor is still implementing a fix. We will provide another update in 2 hours or as soon as more information becomes available.
Posted Dec 16, 2025 - 01:45 PST
Update
The third party vendor is still implementing a fix. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 15, 2025 - 23:46 PST
Update
We are continuing to work on a fix for this issue.
Posted Dec 15, 2025 - 22:30 PST
Update
The third party vendor is still implementing a fix. All customers will continue to experience delay in New Marketing Campaigns Contact writes. Mail send is not affected. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Dec 15, 2025 - 22:24 PST
Identified
Starting around 19:48 PT on 12/15/2025, all customer using New Marketing Campaigns contact writes may experience delays due to an ongoing issue with our third party vendor. The third party vendor has identified the issue and is working on a fix. Mail send is not affected. We will provide another update in 60 minutes.
Posted Dec 15, 2025 - 21:19 PST
This incident affected: Marketing Campaigns (Marketing Campaigns).